Terms of service

This website is operated by Insideefy (“we,” “us,” or “our”)—your go-to destination for premium, cruelty-free beauty products. By visiting our Site, browsing our collections, or purchasing our skincare, makeup, or hair care items, you’re engaging with our “Service” and agreeing to be bound by these Terms of Service (“Terms”). These Terms apply to all users, including browsers, customers, and those who interact with our content or tools.
Please read these Terms carefully before using our Site or Service. If you don’t agree to all provisions here, do not access or use the Site. Any new features (like virtual makeup try-ons or personalized skincare quizzes) added to the Site will also be subject to these Terms. We may update these Terms periodically—we’ll post the latest version on this page with a “Last Updated” date, and your continued use of the Site after changes are posted means you accept the updated Terms.
Our Site is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our beauty products to you.

SECTION 1 - ELIGIBILITY & RESPONSIBLE USE

Age Requirement: You must be at least the age of majority in your state/province of residence to use our Service. If you’re the age of majority and allow a minor dependent to use the Site, you’re responsible for their compliance with these Terms.
Legal Compliance: You may not use our products or Service for illegal or unauthorized purposes (e.g., reselling products in violation of our policies, using our content to promote counterfeit beauty items). You must follow all applicable laws in your jurisdiction, including those related to product use (e.g., adhering to skincare ingredient safety guidelines).
No Harmful Activity: You may not transmit viruses, malware, or destructive code to the Site, nor interfere with its functionality (e.g., scraping product data or disrupting our virtual try-on tools). A breach of these rules will result in immediate termination of your access to the Service.

SECTION 2 - GENERAL CONDITIONS

Service Discretion: We reserve the right to refuse service to anyone for any legitimate reason (e.g., suspected fraud, repeated violations of these Terms) at any time.
Data Transmission: Your non-credit card content (e.g., order notes, skincare preferences) may be transferred unencrypted across networks to adapt to technical requirements—but credit card information is always encrypted during transmission to protect your security.
Intellectual Property: All content on the Site (product photos, beauty tutorials, brand logos, and text) is owned by Insideefy or our licensors. You may not reproduce, copy, sell, or exploit any part of this content without our express written permission.
Heading Clarification: Headings in these Terms are for convenience only and do not limit or alter the meaning of the provisions.

SECTION 3 - ACCURACY OF INFORMATION

General Information: We strive to keep Site content (product descriptions, ingredients, and tips) accurate and up-to-date, but we don’t guarantee it’s perfect. Information is for general use only—always consult a dermatologist if you have skincare concerns, and don’t rely solely on Site content for critical decisions.
Historical Content: Any historical information (e.g., past promotion details, discontinued product specs) is provided for reference only and is not current.
Updates: We may modify Site content at any time but have no obligation to update it. It’s your responsibility to check for changes (e.g., updated ingredient lists for a serum).

SECTION 4 - PRODUCTS, PRICES & AVAILABILITY

Pricing & Changes: Product prices are subject to change without notice. We may modify or discontinue products (e.g., limited-edition lipsticks) at any time, and we won’t be liable for any inconvenience caused by these changes.
Quantities & Restrictions: We reserve the right to limit product quantities per order (e.g., 5 units of a popular moisturizer per customer) or restrict sales to specific regions. Offers are void where prohibited by law.
Color & Image Accuracy: We work hard to display product colors (e.g., lipstick shades, eyeshadow tones) as accurately as possible, but computer monitor settings vary—actual product colors may differ slightly from what you see on the Site.
Quality Expectations: We stand behind our products, but we can’t guarantee they’ll meet every individual’s preferences (e.g., a foundation shade may not match your skin tone). Refer to our Return & Refund Policy for details on returns if a product isn’t right for you.

SECTION 5 - ORDERS & BILLING

Order Acceptance: We reserve the right to cancel or modify orders (e.g., if a product is out of stock, or if we suspect fraud). We’ll attempt to notify you via email/phone if this happens.
Account Accuracy: You must provide current, complete, and accurate billing/shipping information (e.g.updated credit card expiration dates, correct shipping addresses). This helps us process orders smoothly and avoid delivery delays.
Reseller Detection: We may limit or cancel orders that appear to be placed by resellers (e.g., multiple orders to the same address with different names) to ensure our products are available to individual customers.

SECTION 6 - OPTIONAL TOOLS & THIRD-PARTY LINKS

Third-Party Tools: We may offer access to third-party tools . We don’t control these tools, and we offer them “as is” without warranties—use them at your own risk.
Third-Party Links: The Site may include links to third-party websites (e.g., a dermatology blog, a cruelty-free certification organization). We’re not responsible for these sites’ content, policies, or products—review their terms before interacting with them.

SECTION 7 - USER COMMENTS & SUBMISSIONS

Comments & Ideas: If you send us comments (e.g., product feedback, skincare tips) or creative ideas (e.g.a suggestion for a new lipstick shade), we may use, edit, or share this content across our platforms (e.g. social media, blog) without compensation. We’re not obligated to keep comments confidential or respond to them.
Content Guidelines: Your comments may not be unlawful, offensive, or infringing (e.g. no libelous statements, no copyright-protected images). You may not use a fake email or impersonate someone else. We may remove inappropriate comments at our discretion, and you’re solely responsible for the accuracy of your submissions.

SECTION 8 - PERSONAL INFORMATION

Your submission of personal information (e.g., name, email, skincare preferences) is governed by our Privacy Policy. We never sell your data, and we use it only to enhance your beauty shopping experience (e.g., personalizing product recommendations, processing orders).

SECTION 9 - ERRORS & OMISSIONS

Occasionally, the Site may contain typographical errors (e.g., a wrong price, an outdated ingredient list) or omissions (e.g., missing shipping details). We reserve the right to correct these errors and update information (including canceling orders with incorrect pricing) at any time without prior notice.

SECTION 10 - PROHIBITED USES

In addition to Section 1, you may not use the Site or its content to:
Harass, discriminate, or defame others (e.g., leaving negative reviews targeting a specific customer).
Collect or track others’ personal information (e.g., scraping email addresses from customer reviews).
Spam, phish, or crawl the Site for unauthorized purposes (e.g., stealing product photos to sell counterfeits).
Promote obscene, immoral, or harmful content (e.g., using our products in dangerous ways).
We’ll terminate your access to the Service if you violate these prohibitions.

SECTION 11 - DISCLAIMERS & LIABILITY LIMITATION

Service Availability: We don’t guarantee the Site will be uninterrupted, timely, or error-free (e.g., temporary downtime during a sale).
“As Is” Provision: Except as expressly stated, our products and Service are provided “as is” without warranties of any kind (implied or express), including warranties of merchantability, fitness for a particular purpose (e.g., a serum treating acne), or non-infringement.
Liability Cap: We won’t be liable for direct, indirect, incidental, or consequential damages (e.g., lost profits, skin irritation from product use) arising from your use of the Site or products, even if we’re advised of the possibility of these damages. Some jurisdictions limit liability exclusions—our liability will be capped at the maximum extent permitted by law.

SECTION 12 - INDEMNIFICATION

You agree to indemnify and hold Insideefy, our employees, affiliates, and partners harmless from any claims, damages, or legal fees arising from your breach of these Terms, your violation of laws, or your use of the Site (e.g., a third-party claim that your comments infringe their copyright).

SECTION 13 - SEVERABILITY

If any provision of these Terms is deemed unlawful, void, or unenforceable, the remaining provisions will still be valid and enforceable to the fullest extent permitted by law.

SECTION 14 - TERMINATION

Survival of Obligations: Any obligations incurred before termination (e.g., payment for an order) will survive termination.
Your Termination: You may terminate these Terms at any time by stopping use of the Site and notifying us via email.
Our Termination: We may terminate these Terms at any time if you breach the Terms, and you’ll remain liable for all amounts due up to the termination date.

SECTION 15 - ENTIRE AGREEMENT

These Terms, along with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and Insideefy. They supersede all prior agreements, communications, or proposals (oral or written) related to the Site.

SECTION 16 - GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of United States without regard to its conflict of law provisions.

SECTION 17 - CONTACT INFORMATION

If you have questions about these Terms of Service, please email our support team at support@insideefy.com. We’ll respond within 1 business day to help resolve your concerns.
Thank you for choosing Insideefy—we’re thrilled to be part of your beauty journey, and we’re committed to making your experience with us safe, enjoyable, and fulfilling. 💄✨